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Associate Systems Engineer

Apply now Job no: 27489
Work type: Permanent Full Time
Location: Wellington
Categories: Information Technology

WHAT’S ON OFFER?

24x7 Server Support Team – 4 days on, 4 days off!

Are you ready for a change, variety and a step up? How about an opportunity with one of the global leaders in IT services?

We currently have an opportunity for an associate level Wintel engineer to join our Wellington based 24/7 support team.  In this role you will provide remote management and support of predominantly Windows server infrastructure across a range of Enterprise-level clients – including resolution of incidents, systems monitoring and performing scheduled processes.

Using a sophisticated call management system, you will ensure issues are dealt with promptly, within agreed service levels, and with a professionalism that demands that operational and delivery standards are met.

 

In this role you will be on a roster system with shifts of 7am-7pm, and 7pm-7am, so the ability to cover these hours is imperative. The bonus is that after you work 4 days in a row, you will then have a 4 day weekend!

 

This role would be ideally suited to someone who has seen the inside of a large organisation built on the Microsoft Infrastructure, and has experienced enough L1 & L2 Helpdesk scenarios to understand the bigger picture, and the implications of an operational failure at Server level.

 

 

WHAT DO WE WANT FROM YOU?

  • 2+ years experience in an IT support role
  • Windows skill set desirable: Server 2010/2012, AD & Exchange
  • Microsoft qualifications and qualifications in VMware and/or Citrix highly desirable
  • An understanding of core ITIL Service Delivery and Service Management
  • Experience using common IT Service Desk and Operational Management tools and processes to deliver IT support services (SCCM, SCOM, etc.)
  • Advanced analytical and problem solving skills
  • Excellent communication skills with a strong customer service orientation
  • Proven ability to work well in a team

If this sounds like you please apply today using the link provided!

 

Advertised: New Zealand Standard Time
Applications close:

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